BESTKID CARE FORWARD
A little more peace of mind, at every door.
We provide MD11 or MD12 smart locks at no product cost to organizations supporting people with autism, ADHD, OCD, and related home-safety needs.
PRODUCT
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Built for the Door. Designed Around Your Family.
When Child Safety Mode is on, opening the door from inside requires a parent-set 4-digit PIN. Authorized adults can still use fingerprint, anti-peep PIN, RFID card, the app, built-in Wi-Fi, or an emergency key.
Helpful answers for families and caregivers
Frequently Asked Questions
Find quick answers about choosing, installing and ordering Bestkid products.
How do I choose the right Bestkid product for my home?
Start with the area you want to manage: an entry door, cabinet, refrigerator or personal storage. Compare the access methods, dimensions and compatibility notes on each product page. If you are unsure, contact support@bestkidshop.com with a photo and measurements.
How do I confirm that a lock fits my door or cabinet?
Review the product dimensions and installation requirements before ordering. Measure the mounting area, door thickness and available clearance, then compare them with the compatibility information on the product page.
Do Bestkid smart locks require Wi-Fi or an app?
Connection requirements vary by model. Some functions work directly on the lock, while app control, activity records or remote access may require Bluetooth or 2.4 GHz Wi-Fi. Check the individual product page for the exact features included.
When will my order arrive?
Orders are normally processed within 1–3 business days. Delivery time depends on the destination and carrier. Tracking information is sent by email after dispatch.
Can I return an item?
Eligible items may be returned within the period stated in our Return Policy. The item must meet the listed return conditions. Contact support@bestkidshop.com before sending anything back.
Do Bestkid products replace adult supervision?
No. Bestkid products add a practical layer to a broader home-safety routine, but they do not replace attentive adult supervision, emergency planning or professional guidance.
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